Shipping Policy

At Our Store, we aim to deliver your orders safely, securely, and on time. Please read our shipping policy to understand how we process and deliver your purchases.

1. Order Processing

• Orders are processed within 3–5 business days after confirmation.

• Orders placed on weekends or public holidays may take additional processing time.

• Customers may receive an order confirmation once their purchase is successfully placed.

2. Delivery Time

• Major Cities: 3–5 business days.

• Other Areas: 4–7 business days.

• Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated according to the delivery location, package weight, and courier service.

• Any applicable delivery charges will be communicated or displayed at checkout.

• Customers are responsible for paying the delivery charges unless free shipping is specifically offered.

4. Delivery Issues

• Please ensure that your shipping address and contact number are correct when placing an order.

• If a delivery attempt fails due to an incorrect address or an unavailable recipient, additional delivery charges may apply.

• We are not responsible for delays caused by courier companies or circumstances beyond our control.

5. Damaged or Incorrect Orders

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

• Share your order number and clear photos or videos of the issue.

• We will review the complaint and arrange an appropriate solution.

6. Contact Us

For shipping-related questions or assistance with your order, please contact our customer support.