Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a fair and transparent return and refund policy.

1. Return Eligibility

• Products can be returned within 7 days of delivery.

• Items must be unused, undamaged, and in their original packaging.

• Proof of purchase or order confirmation is required.

• Products damaged due to customer misuse are not eligible for return.

2. Return Delivery Charges

• If a customer wishes to return a product due to a change of mind or personal preference, the customer is responsible for paying the return delivery charges.

• If the product is defective, damaged, or incorrect due to your mistake, we will  not cover the return delivery charges.

3. Refund Policy

• Refunds will be processed after the returned product has been received and inspected.

• Approved refunds will be issued through the original payment method or another mutually agreed method.

• Delivery charges paid on the original order are non-refundable for change-of-mind returns.

• Refunds for defective, damaged, or incorrectly delivered products will include the applicable product cost and delivery charges.

4. Non-Returnable Items

• Used or damaged products (unless received damaged).

• Items returned without original packaging, where packaging is necessary for safe resale.

• Products damaged after delivery due to improper handling.

5. How to Request a Return

To request a return or refund, please contact our customer support with:

• Your order number.

• Reason for return.

• Clear photos or videos if the product is damaged or defective.

Our team will review your request and guide you through the return process.

Our Commitment

We believe in honest business practices, customer satisfaction, and fair treatment. We aim to make every shopping experience smooth, transparent, and trustworthy.

Thank you for shopping with us!